Symphony Talent logo

Making Diversity and Inclusion a Reality Through Talent Acquisition Technology

Symphony TalentMay 9, 2019Candidate ExperienceRecruitment Campaigns

Diversity and inclusion: More than buzzwords

Diversity and inclusion aren't buzzwords they're a matter of social responsibility. Benefitting not just individuals, a diverse, inclusive workplace is an asset for colleagues and corporations, too.

Diversity in recruitment: Building a competitive and inclusive workforce

Not surprisingly, a diverse and inclusive employee base one featuring varied approaches and perspectives proves more competitive in a global economy. That's true whether you're talking about race, gender, age, ability, religion, sexual orientation, experience, personality or skill set. According to the McKinsey & Company report, "Companies in the top-quartile for gender diversity on their executive teams were 21% more likely to have above-average profitability than companies in the fourth quartile. For ethnic/cultural diversity, top-quartile companies were 33% more likely to outperform on profitability."

How to recruit a diverse workforce: Leveraging technology for inclusive hiring

Further support comes from a recent Deloitte survey, which notes that diverse workplaces generate 30% higher revenue per employee. Those same organizations are twice as likely to meet or exceed financial goals. As such, 68% of companies are emphasizing diversity efforts in recruiting, while exploring technologies that reduce bias in recruiting.

So, how do you recruit diverse candidates with the help of technology? It starts with inclusive-sounding job descriptions. Enlist software that conducts sentiment analysis to help "de-bias" postings, identify exclusionary language and suggest alternatives in order to attract a diverse candidate pool.

Tech in DEI recruiting strategy: The role your ATS plays in ensuring diversity

You also need an Applicant Tracking System (ATS) that collects demographic-related data to ensure your organization aligns with the Equal Employment Opportunity Commission (EEOC) requirements. Having a built-in ATS feature that measures the diversity or a lack of diversity in your talent pipeline lets you adjust recruiting techniques as needed.

Diversity recruiting best practices: AI and visual storytelling to attract diverse talent

Not to be overlooked, artificial intelligence (AI) is key to reducing human bias in recruiting. Designed for pattern matching, AI can screen the resumes of existing employees in order to learn the qualifications of a job. It can then identify right-fit candidates, ignoring demographic factors like gender, race and age which are known to affect hiring decisions.

When it comes to talent marketing, a picture's worth a thousand words. You need to feature photography and videos on your career website that reflect your organization's commitment to diversity and inclusion. Given Glassdoor notes that 67% of job seekers find diversity a key factor when considering companies and job offers, it's clear that visual cues do matter. When your career website and content marketing reflects the diversity of your employees, leadership, and company culture, it tends to inspire, engage and attract diversified talent.

Diversity and inclusion recruitment best practices: From hiring to cultivating an inclusive culture

Finally, you have to practice what you preach, ensuring your workforce understands and embraces diversity and inclusion policies while creating a work culture that reflects these corporate values in kind.

Because having a less homogenous workforce involves not just recruiting but also retaining diverse talent, it's important to rethink recruitment, engagement and hiring practices once candidates are in the door. Sure, that sounds great in theory. In practice, it can prove more challenging than you'd expect.

Challenging gender norms in STEM: Strategies for attracting diverse talent

STEM careers are a good case in point. Given careers in the field tend to be male-dominated, HR executives have to position STEM careers as more attractive to female candidates and employees an effort that begins at job description level and carries through to hiring processes and onboarding. Beyond rethinking the way job descriptions are written, diverse interview panels are key. If candidates only meet with men, for example, you're sending a subtle message to a female candidate that this role may not be an ideal fit.

Ultimately, you need to do more than hire a diverse talent pool: employees need to become advocates for your brand. With everyone connecting in more places than ever before, your advocates promote your all-important employer brand, amplifying your brand message while turning your engaged workforce into "recruiters." Those recruiters advance your talent acquisition efforts and restart the life cycle, making an omnichannel talent acquisition strategy integral to your success.

Fostering diversity and inclusion as cornerstones of organizational culture

At the end of the day, organizations need to remove barriers that lead to poor advancement and working conditions micro-inequities that cause people to leave their jobs, or not consider applying for those jobs in the first place. Central to change? Analytics, which shed light on inequities and pave the way for an ongoing commitment from HR. Really, it's not simply about inviting people to the party (diversity), it's about asking them to dance and making sure they feel welcome (inclusion).

Raise awareness
Get in front of the right people, at the right time, with the right message. The result? Greater brand awareness and expanded right-fit talent network.
Build connections
Strong relationships and connections lead to better talent engagement and higher conversions.
Assess qualifications
Take the guesswork out of candidate selection with an objective view into a candidate’s skills, competencies, and culture fit.
Boost retention
Create more opportunities for the talent you hire to become loyal brand advocates who choose to grow with your organization.

Brand services

employer brand iconEmployer value proposition
Bring your EVP to life through powerful insights, creative, and validated messaging that connects with the talent you seek to attract and retain.
social content marketing iconSocial and content marketing
Candidates and employees are proactively engaging with companies across multiple channels. If organizations aren’t present, they’re not considered. We can help.
Recruitment campaign iconRecruitment campaigns
Leverage effective campaigns that flex across multiple channels, audiences, and touchpoints to drive impact and applications.
evp iconEmployer branding
Manage your Employer Brand for impact and effectiveness. Together we clarify your differentiators to connect with the right talent.
digital fibre
Having trouble with your chatbot?
Help candidates get questions answered about your company, open roles, and more through a friendly chatbot on your career website.
digital fibre
Who we are
Our core values are the foundational beliefs that define who we are.
magnifiermenuchevron-down